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DELIVERY AND RETURNS

Delivery

Items in stock are usually dispatched within 1 working day of order.

Please note that if an item is not in stock, delivery time may be considerably longer. Out of stock items are marked as 'to order' on the website and shown as 'back ordered' in your shopping cart. We will advise you as soon as possible of the expected delivery date of any out of stock items ordered.

The following information applies to deliveries within the United Kingdom. Please contact us for delivery times and charges to other locations. We deliver our goods worldwide.

Click and collect

Online orders can be collected from our Barnes store on the following working day (if ordered before 4 pm), there is no charge for this service.

• £4.95 for orders under £75.00
• Delivery in 2 to 5 working days
• Delivered Monday to Friday (excluding public holidays).
• Signature may be required

Standard delivery

FREE for orders over £75. (furniture deliveries excluded. Other exclusions may apply)

• £4.95 for orders under £75.00
• Delivery in 2 to 5 working days
• Delivered Monday to Friday (excluding public holidays).
• Signature may be required

Express 2 day delivery

£7.95
• Delivered in 2 working days
• Delivered Monday to Friday (excluding public holidays).
• Signature may be required
• Not available for Scottish Highlands, Channel Islands and other remote postcodes.

Next day delivery

£9.95
• Guaranteed next day delivery if order received by 12 noon. We recommend that you telephone customer service on 020 8748 2264 to ensure your item is in stock before selecting this service.
• Delivered Monday to Friday (excluding public holidays).
• Signature required
• Not available for Scottish Highlands, Channel Islands and other remote postcodes.

Saturday morning delivery

£10.95
• Guaranteed Saturday morning delivery if order received by 12 noon on Friday. We recommend that you telephone customer service on 020 8748 2264 to ensure your item is in stock before selecting this service.
• Signature required
• Not available for Scottish Highlands, Channel Islands and other remote postcodes.

Furniture

Delivery charges for furniture are calculated individually. Furniture shown on the website may be available for immediate despatch or may be made to order; delivery times therefore vary considerably. Please contact customer service on 020 8748 2264 or customerservice@lumadirect.com for advice.